About the role
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHAT YOU'LL DO
The Solutions Architect is part of the Customer Success organization and the Box Consulting team, and works across Box and with customers to define and build out complex solutions. The Solutions Architect is a high impact, high visibility role, responsible for ensuring customer satisfaction while promoting Box technical and platform solutions.You will play a critical role in building and sustaining customer and partner relationships while driving the adoption of the Box product and platform. The Solutions Architect also works closely with sales and field teams to maximize opportunities by understanding customer needs, envisioning a future state, and helping customers get there.
On any day, you could be advising an enterprise on how to design an application for a custom document vault or helping a customer migrate millions of files into Box. The next, you may be advising another on how to best integrate Box into their custom CRM. There is never a lack of technical challenges.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
You are a technologist at heart. You appreciate how technology can be applied to solve complex problems. Being a trusted advisor and a change agent is energizing. You get excited about collaborating with diverse teams to drive successful outcomes. You are intellectually curious and a passionate learner who loves sharing knowledge with others. You are adept at architecting and designing technical solutions with the right mix of Box configurations/APIs, other SaaS technologies, integration technologies, and partner tools to balance configuration and customization. You feel confident presenting detailed technical information to executives and positioning ideas to all levels including line of business managers, 'C' level executives, Developers, and IT Architects. You have an understanding of REST APIs and JSON. You have the ability to distill complex technical solutions and industry solutions into their digestible parts.