About the role
A career that’s the whole package!
At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.
Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.
About the role
As a Site Reliability Engineer II on Conga’s Cloud Operations team, you’ll help keep the platform that powers Conga’s products reliable, scalable, and secure. You’ll operate and improve our cloud infrastructure, including Kubernetes and the NoSQL data platforms (Cassandra and OpenSearch) that our products depend on, and you’ll use automation and AI to remove toil and shorten the path from alert to resolution.
This is a hands-on role for an engineer who enjoys owning production systems and making them better every week. You’ll work in a highly connected environment, on a small team that supports a large customer base. That means ramping quickly, building trust across groups, and contributing to shared services used throughout Conga’s platform ecosystem.
What you’ll do
Operate and evolve our Azure cloud platform
- Operate, monitor, and improve production workloads running on Azure, with a focus on availability, performance, and cost efficiency.
- Build and maintain infrastructure as code and CI/CD pipelines so changes are repeatable, reviewed, and safe to ship.
- Define and track SLIs, SLOs, and error budgets with product engineering teams, and use them to guide reliability investments.
Run and scale our Kubernetes and NoSQL platforms
- Manage and troubleshoot Kubernetes clusters and containerized services, including deployments, scaling, upgrades, and resource tuning.
- Operate Cassandra and OpenSearch clusters, including capacity planning, performance tuning, backup and recovery, upgrades, and replication and consistency tradeoffs.
- Partner with engineering teams on data model, query, and indexing choices that hold up under load.