About the role
About Checkr
Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
Reporting to the Senior Manager, Solutions Architect, you will lead and execute customer onboarding and technical delivery across Checkr's Guided API and partner integration programs. You will own a high volume of Guided API implementations end-to-end, deploy repeatable Workday integration patterns, and provide technical guidance and optimization support to existing customers. Partnering closely with Customer Success, Customer Support Engineering, Product, and Engineering, you will accelerate time-to-value for our customers and drive scalable platform adoption, fueling Checkr's growth.
What you'll do
- Lead and execute high-volume Guided API customer implementations end to end, from initial technical kickoff through successful go-live.
- Deliver Workday and other partner integrations using established, repeatable implementation frameworks and best practices.
- Provide responsive technical guidance, troubleshooting, and optimization support for existing customers and Customer Success Managers.
- Execute data queries and analyze payloads to validate system configurations, troubleshoot integration issues, and confirm solution integrity.
- Identify, document, and escalate complex, non-standard, or high-risk architectural challenges to senior Solutions Architects and Engineering.
- Contribute to continuous improvement of implementation runbooks, developer documentation, and standard operating procedures to increase team efficiency.
What you bring
- 4+ years of experience in technical consulting, solutions engineering, implementation, or a customer-facing technical delivery role.
- Strong technical grasp of RESTful APIs, webhooks, JSON, and hosted versus embedded/self-hosted integration architectures.
- Proven hands-on experience supporting or delivering HRIS, HCM, or ATS integrations (e.g., Workday).
- Demonstrated ability to write and run basic-to-moderate data queries to troubleshoot issues and validate technical workflows.